Rent knowledge base FAQ accordion

For drivers aged 25-69, you must have:

  • Held a full UK licence a minimum of 12 months or an overseas licence a minimum of 24 months
  • A maximum of 6 points from minor convictions only within the last 5 years
  • Been involved in no more than 2 accidents within the last 3 years or one accident with costs exceeding £5000

Drivers aged 23-24 are eligible to hire some vehicles, subject to an additional £400 excess, as long as they meet all the above criteria and have held a full licence a minimum of 24 months

Drivers aged 70-75 are eligible to hire cars only.

You can hire a vehicle for a minimum of one day. We can’t refund unused periods if you return the vehicle early, so we always suggest that you begin with the minimum time you think you’ll need because you can always extend.

We do not offer delivery & collection services for personal daily rental except for our airport meet & greet service, available at Leeds Bradford Airport, Edinburgh Airport, Birmingham Airport and Heathrow Airport.

If you are collecting your vehicle from a branch, payment is made upon collection.

The rental cost and deposit must be paid via a credit card in the driver’s name.

We accept payment via Visa or Mastercard.

Upon returning your vehicle to a branch, we will check that there are no additional items to charge for and then refund the deposit back to you straight away.

If you owe an excess mileage or fuel charge, this will be deducted from your deposit and the remainder refunded while you are present.

If you have used our airport meet & greet service to return the vehicle to an airport, the remaining deposit will be refunded within 1 working day.

If there is any new damage on the vehicle the full deposit is held to allow us to provide an accurate cost, which we will do within 3 working days of the vehicle’s return. Once we have the damage cost the remainder of the deposit is refunded to you.

We are members of the BVRLA and use the BVRLA Fair Wear and Tear Guide in assessing whether damage is acceptable. You can view this guide here.

Get in touch

Contact us or call us on:

0113 387 4282